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Privacy Policy

Last Updated: May 30, 2025

GetExpanded ("us", "we", or "our") operates the GetExpanded website at www.getexpanded.org (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Medical Disclaimer

IMPORTANT: We are not doctors or medical professionals. GetExpanded is not a medical service provider and does not provide medical advice, diagnosis, or treatment. The information provided on our website is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment regarding palatal expansion, airway health, jaw development, sleep apnea, or any other medical conditions.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

2.1 Provider Submission Data

When you submit provider information through our provider submission form, we collect:

  • Provider name and type (orthodontist, surgeon, therapist, sleep doctor)
  • Location information (country, state/province, city)
  • Website information
  • Device types and services offered
  • Additional notes about the provider

Our provider submission form allows for anonymous submissions. We do not require personal information from users submitting provider information to our directory. All submissions are sent to our Discord server via webhook for review.

2.2 Provider Directory Information

Our Service includes a comprehensive directory of providers specializing in:

  • Palatal expansion devices (RPE, MSE, MARPE, DOME, SARPE, FME)
  • Airway orthodontics and facial development
  • Jaw surgery and oral & maxillofacial surgery
  • Myofunctional therapy
  • Sleep medicine and sleep apnea treatment

This information may include provider names, locations, websites, services offered, devices provided, patient notes, and verification status. This information is collected from various sources, including direct submissions from providers and users. By submitting provider information to our directory, you consent to the public display of that information on our Service.

2.3 Website Analytics and Usage Data

We may collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.4 Blog and Content Engagement

Our website includes a blog with articles about palatal expansion, airway orthodontics, jaw development, and related topics. We may track which articles are viewed and engagement metrics to improve our content.

2.5 Community Platform Integration

We operate a Discord community server for users to connect and share experiences. When you join our Discord community, you are subject to Discord's privacy policy and terms of service in addition to our own.

3. Use of Data

GetExpanded uses the collected data for various purposes:

  • To provide and maintain the provider directory service
  • To process and review provider submissions
  • To verify provider information and maintain directory accuracy
  • To improve our search and filtering functionality
  • To create and maintain SEO-optimized provider profiles and device pages
  • To generate sitemaps and improve website discoverability
  • To provide customer support and respond to inquiries
  • To analyze website usage and improve user experience
  • To create and publish blog content about airway health and expansion devices
  • To detect, prevent and address technical issues

4. Data Storage and Processing

Our provider data is stored in CSV format on Vercel's blob storage infrastructure. Provider submissions are processed through our API and sent to Discord via webhook for manual review. We use Vercel's hosting infrastructure, which may involve data processing in various global locations.

5. Data Protection and Scraping Prevention

We implement measures to protect our data and prevent unauthorized scraping or harvesting of our provider directory. Automated data collection, scraping, or harvesting of our website content is strictly prohibited without our express written consent.

6. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

GetExpanded will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Disclosure of Data

7.1 Legal Requirements

GetExpanded may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation under Canadian law
  • To protect and defend the rights or property of GetExpanded
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have certain rights regarding your personal information:

  • The right to access personal information we have about you
  • The right to correction of inaccurate or incomplete personal information
  • The right to withdraw consent where we rely on your consent to process personal information
  • The right to complain to the Privacy Commissioner of Canada if you believe we have violated your privacy rights

Please note that we may ask you to verify your identity before responding to such requests.

10. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service:

  • Vercel - Website hosting and infrastructure
  • Discord - Community platform and provider submission processing
  • Vercel Blob Storage - Provider data storage

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. Links to Other Sites

Our Service contains links to provider websites and other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services, including provider websites listed in our directory.

12. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

GetExpanded
Canada